Cristobal Grau

About

I am Cristobal Grau, driven by a passion for innovation. I am charting a course from System Engineering to Cloud mastery.

Professional with experience in Relational Database, Networking, Satellite Telecommunication and Systems Architecture. Proven strengths in Programming, Cloud computing, Git, GitHub and Bash.

Professional Skills

Technical:

Networking, Telecommunication, AWS Cloud Computing

Programming:

Git, GitHub, Bash, Python, SQL, Terraform (IaC)

Personal:

Ability to work independently, self-directed. Advanced analytical skills and problem-solving

Language:

English, Spanish

Work Experience

Apr 2022 - Present

FSDATALINK

Jr Field Communication Technician

Installs, upgrades, commissions and provides preventive and corrective maintenance of VSAT system on multiple Satellites antenna brands such Winegard, Hyperlink VR7, C-com, and Intellian.
Performs on-site troubleshooting of VSAT auto-tracking equipment and networking equipment onboard vessels.
Verifies service performance by contacting satellite operators to perform line-up, isolation and compression testing.
Performed backup and created documentation of the Telecommunication infrastructure by labeling and routing equipment and cables and recording configuration diagrams and specifications.
Identifies technical faults through diagnostic testing and notifies recommendations for preventive maintenance to guarantee the best performance of the equipment.
Documents and maintains an accurate record of all work orders completed.

Jun 2019 - Oct 2019

FSDATALINK

Field Technician

Installed, upgraded and provided troubleshooting of onshore satellite links, such as iDirect, SCPC, fixed antenna, and stabilized antennas in oilfield environments.
Performed preventive maintenance on the VSAT equipment.
Verified the service is working correctly by contacting the Satellite operator to test the links.
Performed backup and documentation of the Telecommunication infrastructure by labeling and routing equipment and cables and recording configuration diagrams and specifications.
Identified technical faults through diagnostic testing and notified of any recommendations for preventive maintenance to guarantee the best performance of the equipment.
Documented and maintained an accurate record of all work orders completed.

Feb 2017 - Jul 2018

ALL PAINT AND PARTS

Assistant Manager

Managed store inventory and placed new supply orders.
Updated employee paperwork and records.
Managed and developed department budgets.
Generated financial reports for management review and drafted internal documents and memoranda.
Organized software licenses and handled all system updates.

Oct 2010 - Jul 2016

PETROSAUDI | SCA

Radio Operator

Monitored staff In & Out of Control onboard the vessel by recording the arrival and departure of personnel.
Provided live translation on pre-tour safety meetings and weekly safety meetings in English/Spanish.
Managed radios and other marine telecommunication equipment by testing them and reporting any issues.
Monitored by radio helicopter and ship routes to grant material and staff embark and disembark.
Supervised, controlled, and filled out national and expatriate personnel timesheets.

Jul 2008 - Apr 2010

SCHLUMBERGER VENEZUELA

Systems Engineer | Network Engineer

Installed, monitored, and maintained network environments, such as LAN, WAN and Wireless, including servers, Cisco routers, hubs, and switches.
Installing, monitoring, and maintain satellite links (onshore and offshore), such as iDirect, fixed antennas and stabilized autotracking (Schlumberger Spacetrack) for Marine and land telecommunications in boats, vessels and offshore Platforms.
Maintained and provided troubleshooting of remote connectivity infrastructures and associated equipment.
Acted as a primary contact for remote connectivity problems to deliver remote support to restore any signal drops on remote sites.
Responded to client requests for technical support by phone, email and the inter-office chat service.
Diagnosed network problems involving a combination of hardware, software, power, and communications issues.
Ran cables from existing patch panels to new ones to secure the router and switches in the proper location.

Jan 2005 - Jun 2008

COMERCIAL SANTIAGO ORIENTE

Systems Lead

Controlled inventory and maintenance through reports and audit analysis.
Administrated, supervised, and maintained the Administrative System (SAINT Administrative software saintnet.com), the IT equipment and the network.
Maintained and managed the SQL Relational Database.
Created report formats on the system to support management decision making.
Performed a cost-benefit analysis on potential system upgrades to support purchase decisions.
Formulated, defined, and documented system specifications.
Coordinated and implemented network security measures to protect data, backups, VPN configurations, Antivirus updates, Security patches updates.
Installed and performed repairs to hardware, software, and peripheral equipment following design specifications.
Conducted computer diagnostics to investigate and solve problems and provide technical assistance and support.
Established requirements for new systems and modifications.
Coordinated and supported technical assistance in 2 branch offices and supervised the IT contractors. Provided remote support to the branch offices and coordinated visits to help them.

Jan 2004 - Jan 2005

MICRO ACCESS

Help Desk

Planned and installed network-related infrastructures such as structured cabled, routers, switches, Wi-Fi, Access Points, and equipment racks.
Installed and supported Servers, Computers, Printers, and Bar Scanners.
Recommended software and hardware upgrades. Install Antivirus. Updates Windows Security Patch.
Provided base-level IT support to over 100 users by troubleshooting all computer related issues, such as hardware, software, Internet and network.
Resolved customer complaints and concerns about the SAINT Administrative Software (saintnet.com).
Created report formats on the SAINT Administrative system requested by customers.
Backup and maintenance of SAINT Administrative SQL databases.